Privacy Policy

TransferX Inc. ("TransferX", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, platform, and services (collectively, the "Services").

1. Information we collect

We collect information you provide directly to us, such as when you create an account, complete a profile, fill out a form, apply for a cohort, or contact us. This may include:

• Name, email address, phone number, and password
• City, state, country of citizenship, and date of birth
• Academic history, target universities, transfer term, and student identification
• Offer letters, documents, and other files you upload
• Messages, posts, and content you share in the community
• Payment or billing information, if applicable

We also collect information automatically, including device information, IP address, browser type, pages visited, and cookies or similar technologies.

2. How we use your information

We use the information we collect to:

• Provide, operate, and improve the Services
• Match you with mentors, peers, and resources
• Process applications, payments, and communications
• Send service updates, newsletters, and promotional messages (you may opt out of marketing)
• Ensure security, prevent fraud, and enforce our Terms and Conditions
• Comply with legal obligations

3. Sharing your information

We do not sell your personal information. We may share information with service providers who help us operate the Services (such as hosting, authentication, email delivery, and analytics), with other users as part of your public profile or community interactions, and when required by law or to protect our rights.

4. Cookies and analytics

We use cookies and similar technologies to remember preferences, understand usage, and improve the Services. You can control cookies through your browser settings. Some features may not work if you disable cookies.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage system is completely secure. We encourage you to use strong passwords and keep your account credentials safe.

6. Your choices and rights

You may access, update, or delete certain information through your account settings. You may also request access to, correction of, or deletion of your personal information by contacting us. We will respond to requests in accordance with applicable law.

7. Children's privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

8. International users

The Services are hosted in the United States. If you access the Services from outside the United States, you consent to the transfer of your information to the United States and other jurisdictions where our service providers operate.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Services after changes means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy, please contact us at team@jointransferx.org.